Our Unique Approach and Why it Matters

Dr Massimi MD Holding Spine Anatomical Diagram

Personalized and Effective Care

Conditions of the spine and hip are common, yet too often, patients receive incorrect diagnoses that lead to ineffective treatments. This can result in a frustrating care journey, wasted time, unnecessary expenses, and diminished quality of life. Dr. Massimi emphasizes the importance of establishing an accurate and specific diagnosis, which is achieved not just through x-rays or MRIs, but rather through a skillful history, physical exam, and years of experience treating thousands of patients successfully.

What Sets Us Apart

At our practice, we go above and beyond standard care, ensuring that every patient receives the attention and expertise they deserve. Here’s how we make a difference:

Time and Attention: We dedicate extra time to every patient, both during and outside of office visits. This allows us to enhance diagnostic accuracy, provide comprehensive patient education, and answer all your questions, leading to more efficient and effective treatment.

Personalized Care Coordination: Dr. Massimi works closely with a highly experienced medical assistant and scribe, enabling him to focus 100% of his attention on you during each visit. This team-based approach allows us to advocate for you effectively and coordinate your care seamlessly.

Accessibility: We are committed to being accessible to our patients. We strive to respond to all inquiries within one business day, and in most cases, you will hear back from us even sooner. This accessibility ensures that your concerns are addressed promptly, contributing to a smoother, more responsive care experience.

Comprehensive Approach: Dr. Massimi understands that effective treatment goes beyond writing a prescription or referring you to physical therapy. He invests significant time and effort in your care, including regular communication with your physical therapists and other providers to ensure optimal treatment at every step. This extra attention translates into better outcomes and higher patient satisfaction.

Exceeding Standards: Our practice consistently delivers care that exceeds industry standards and insurance company expectations. This commitment to excellence requires us to allocate more time and resources to each patient, which is why we must see fewer patients per day. This focused approach allows us to maintain the highest level of care and achieve the best possible outcomes for our patients.

As a result of these practices, Dr. Massimi has maintained a 4.99 out of 5.00 patient satisfaction rating throughout his career using the independent, nationally-recognized Press Ganey patient satisfaction surveys as published on the HSS website. Dr. Massimi has also been consistently named as a Castle Connolly Top Doctor.

We believe that our unique approach offers exceptional value, which is reflected in our fee structure and our selective participation with insurance plans. While you may experience different out-of-pocket costs compared to in-network providers, it’s important to note that our office fees are carefully maintained to be competitive and are often less than those of other practices. By investing in your care from the outset, we aim to save you time, money, and frustration in the long run, ultimately delivering a superior healthcare experience.

Personalized care Man and Woman Running in Nature